FREE SHIPPING AND SIMPLE RETURNS*

Returns & Exchanges

It is very important to us that you are satisfied with your Korchmar purchase. If for any reason you are not fully satisfied, we offer a simple return and exchange process.

You may return any unused, un-customized merchandise that was purchased at Korchmar.com at full price up to 30 days from the receipt of shipment for a prompt refund. Please ensure that your items are returned in the condition that they were received, with hangtags attached.  All purchases of discontinued items and samples are non-refundable and non-exchangeable.

Free return shipping will be offered on shipments within the contiguous U.S. on products purchased at Korchmar.com, excluding catalog cases and wheeled bags. To request a free return shipping label, please contact customerservice@korchmar.com. If you’d like to use your own preferred shipping method, please ship the unused product back to the address below using your preferred shipping method:

Korchmar
1088 Business Lane
Naples, FL 34110

You are encouraged to insure your shipment. Please note that international orders can be returned or exchanged but these shipping fees will not be covered by Korchmar.

If you would like to exchange your purchase, simply email customerservice@korchmar.com within 30 days of your receipt of the shipment and we will help you process the exchange.

For free gifts with purchase, in the event of a return, the value of the free gift will be deducted from the refund amount unless all items are returned new and unused in the original packaging in accordance with our return policy.

Holiday Returns: Gift purchases shipped from Korchmar between November 20, 2020, and December 22, 2020, qualify for our free extended holiday return policy. Any new, unused product in its original condition and packaging that is purchased from korchmar.com during this time period may be returned to Korchmar for a refund or exchange through January 20, 2020. Free return shipping will be offered on shipments within the contiguous U.S. on all products purchased during this time period, excluding catalog cases and wheeled bags. To request a free shipping label, please contact customerservice@korchmar.com.

Holiday Gift with Purchase: During the Korchmar holiday sale from November 20-30, 2020, purchases of a briefcase or weekender will receive a free wallet while supplies last. Korchmar will select the wallet that is shipped. If the briefcase or weekender is returned, the wallet must also be returned.