Korchmar Online Returns Policy

 

For any items purchased directly from Korchmar, we unconditionally guarantee all unused or defective merchandise for 30 days from the receipt of shipment. If you are not completely satisfied with your purchase you may return any unused or defective merchandise, for a prompt refund; exceptions are personalized or custom made items, and items purchased as closeouts or discontinued. Re-Stocking fee of $15.00 per item applies to any and all return orders, we will also deduct any shipping charges you did not pay when the item was shipped to you.

Used items are protected by Korchmar against defects for 30 days from the receipt of shipment. After that time, please refer to the warranty policy.

You can return unused items sold by Korchmar for 30 days from the receipt of shipment. All items must be in the condition you received them with all hang tags attached and in the original box.

Your refund will be processed back to the same card you purchased on for the price of the bag and any taxes. This credit will not include any original shipping charges and a $15 per item restocking fee will be charged for all items that are not defective. Your credit will appear after Korchmar has received and processed your returned item through our returns department.

Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.